FAQs
About Hemistry
What is Hemistry?
Hemistry stands out as a premium brand in men's fashion, crafting shirts that beautifully blend timeless styles with modern craftsmanship. We're dedicated to quality and aesthetic excellence in every piece.
What makes Hemistry different from other men's shirt brands?
We distinguish ourselves through our commitment to quality, custom-tailored solutions, and sustainable practices. Each shirt is made to order, ensuring minimal waste and a perfect fit for every customer. We don't just make clothes; we make them responsibly with you in mind.
Product Information
What types of shirts does Hemistry offer?
Our collection includes a range of styles from formal to casual and everything in between. We also provide bespoke services to cater to all your sartorial needs for any occasion.
What materials are used in your shirts?
Only the finest materials, like premium cotton, luxurious linen, and exclusive blends, are used to craft Hemistry shirts. Designed for longevity, they're built to grace your wardrobe for generations.
How should I care for my Hemistry shirts?
Keep your shirts looking their best by following the care instructions provided with each purchase: wash in cold water on a gentle cycle, air dry, and iron on a low setting inside out.
Can I machine wash my shirts?
Absolutely! Most of our shirts are designed to be machine washable. Always check the specific care instructions included with your purchase for the best results.
Sizing and Customisation
How do I know which size to order?
Choose from our detailed size guide on each product page. For a unique fit, select our made-to-order option and provide your measurements. Need help? Our guide on measuring yourself is there to assist you.
Can I order a shirt in a size that is not listed?
Certainly! Just provide us with your measurements, and we'll tailor a shirt just for you.
What if my custom shirt doesn’t fit perfectly?
If your custom shirt doesn't fit the way you like, we are here to fix it. We offer a one-time complimentary alteration service because we believe that the perfect fit shouldn't come at an extra cost. Please contact our customer support team for assistance. We will work with you to ensure you are satisfied with your purchase.
Orders and Shipping
Can I change or cancel my order?
You can change or cancel your order within 24 hours. For any immediate adjustments, please get in touch with our customer support.
How long will it take to receive my order?
Production takes 7-10 days as each shirt is custom-made. Delivery times then depend on your selected shipping method and location.
Do you have a physical store?
Hemistry is exclusively online, which lets us serve you directly no matter where you are.
Returns and Exchanges
What is your return and exchange policy?
Returns and exchanges are accepted within 7 days of receipt if the product is in its original condition. We issue refunds as store credits. Please see our detailed policy here.
How do I initiate a return or exchange?
Starting a return or exchange is simple: use our online portal or contact our support team at support@hemistry.in or via WhatsApp for guidance.
Additional Support
How can I stay updated on new products and promotions?
Stay in the loop by subscribing to our newsletter and following us on social media. Be the first to know about our new releases and exclusive deals!